Frequently Asked Questions

Ponient Hotels is a selection of hotels located on the Costa Dorada, designed to offer a family‑friendly holiday experience combined with easy access to the theme parks. All properties are located close to the main beaches in the area and to PortAventura World.

• Modern, recently renovated hotels.
• Rates that include PortAventura World theme park tickets (at preferential rates), as well as room‑only options.
• Free shuttle service between the hotel and PortAventura Park (round trip).
• Underground parking (subject to availability upon arrival and payable directly at reception).

Currently, Ponient Hotels includes four 4‑star hotels:

• Ponient Vila Centric, located in Vila‑seca
• Ponient Pirámide Salou, located in Salou
• Ponient Dorada Palace, located in Salou
• Ponient Marinada, located in Salou

Ponient Vila Centric
Rooms (standard, superior, adapted) and apartments (standard and with terrace).
 

Ponient Pirámide Salou
Standard rooms, rooms with views, connecting rooms, junior suites, and adapted rooms.
 

Ponient Dorada Palace
Rooms (standard, pool view, junior suite, adapted) and apartments (standard and pool view).
 

Ponient Marinada
Rooms (standard, standard with lateral pool view, superior, junior suite, adapted) and studios (standard, lateral pool view, superior).

If you have booked the hotel + tickets option, all theme park tickets corresponding to your stay and the number of guests will be given to you at check‑in.

• Stays of 1 or 2 nights → 1‑day access to PortAventura Park + Ferrari Land (same day, depending on the opening calendar).
• Stays of 3 nights or more → Combined 2‑day pass: 1 day with access to both parks (PortAventura Park + Ferrari Land) 1 additional day at PortAventura Park If your booking is room‑only, you can purchase your tickets directly at the hotel with exclusive conditions for our guests.

Check the park opening times before your visit →

Our hotels feature restaurants and bars offering a wide variety: buffets, themed cooking stations and à‑la‑carte menus.

Yes, we offer options for vegetarians, vegans, gluten‑free diets, and guests with food intolerances. We recommend informing the hotel in advance of any special dietary needs.

Ponient Pirámide Salou, Ponient Dorada Palace and Ponient Marinada all offer kid’s clubs, outdoor play areas, and a full programme of entertainment for all ages.

To ensure the comfort of all our guests, pets are not accepted in our hotels. Thank you for your understanding.

At Ponient Hotels by PortAventura World, your well‑being is our priority.

We provide an allergy and intolerance guide, where you will find detailed information about the management of our menus and the procedures we follow to guarantee food safety.

To access up‑to‑date information about our services (opening hours, entertainment programmes, practical information…), you can visit our WebApp at any time.

Dorada Palace
Pirámide Salou
Marinada
Vila Centric