Frequently asked questions

• Spacious facilities for children (miniclub, a full day‑long entertainment programme including virtual‑reality experiences for the whole family, outdoor playground and children’s pool). 
• Buffet restaurant with show cooking and an outdoor terrace where you can enjoy your days of relaxation. 
• All Inclusive option for a completely worry‑free holiday. 
• Location: situated in a quiet area in the centre of Salou, just 600 metres from the beach. 

Ponient Pirámide Salou offers a free shuttle bus to PortAventura Park from April to October (round trip). 

Ponient Pirámide Salou offers a brand‑new entertainment programme throughout the day for all ages, including meet & greet sessions with Elmo and Woody, Circus Day, Silent Disco and much more. 

Yes. Ponient Pirámide Salou features a fully renovated miniclub, an outdoor playground (next to the theatre where activities take place) and a children’s pool located beside the adults’ pool. 

If your booking includes hotel + tickets, you will receive the tickets for each person and stay at check‑in.

Access details: 

• 1 or 2‑night stays: 1 one‑day ticket for PortAventura Park + Ferrari Land on the same day, provided both parks are open. 
• Stays of 3 nights or more: 1 2‑day, 2‑parks ticket (same‑day access to PortAventura Park + Ferrari Land) + 1 additional day at PortAventura Park, provided the parks are open. 

If your booking does not include tickets, you can purchase them at reception at an excellent price. 

Park opening times

Bed & Breakfast 

Includes buffet breakfast in the hotel restaurant (08:00–10:30*). 

Half Board 

Includes buffet breakfast and dinner in the hotel restaurant. 
Drinks at dinner are paid directly at the hotel (not included). 
Dinner time: 19:00–22:00*. 

All Inclusive 

Includes buffet breakfast, lunch and dinner with drinks (water, soft drinks, beer and house wine). 
Lunch: 13:00–15:00*. 
A selection of drinks and sandwiches is available from 10:30 to 23:00 at the pool bar and evening show bar. 
The buffet restaurant has an outdoor terrace. 

To secure the best rate, we recommend booking the meal option you prefer in advance. 

*Times subject to change without prior notice. 

All Inclusive includes buffet breakfast, lunch and dinner, snacks throughout the day and drinks available in the restaurant and hotel bars from 11:00 to 23:30. Everything you need to enjoy Salou to the fullest, with no surprises.
See our All-Inclusive page for full details.

Discover All Inclusive →

We offer paid underground parking, subject to availability on arrival (advance booking is not possible). 

Approx. price: €19 per day, subject to change without notice. 

Yes. The hotel has two outdoor pools (one for adults and one for children), available from late April to mid‑October. 

Typical opening hours: 11:00–19:00. 

Pool towel hire is available. 
Approx. price: €3 per towel + €10 deposit. 
Prices subject to change without notice. 

*Calendar and timetable may vary depending on hotel operations. 

On our WebApp you’ll find all the up‑to‑date information: services, opening hours, entertainment programmes and everything you need in one place.

Access our official WebApp here

Standard rooms, rooms with views, connecting rooms, Junior Suites and accessible rooms for guests with reduced mobility. 

Your room will be available from 15:00, once check‑in has been completed. 
On departure day, the room must be vacated by 11:00. 

If your booking includes tickets to PortAventura World, we recommend arriving early, collecting your tickets at reception and starting your day at the park straight away. 

Yes. Late check‑out is possible: 

Until 16:00 → €50
Until 20:00 → €65

This service is subject to availability and cannot be reserved in advance. 
You can enquire at reception on arrival. 

Yes. At Ponient Pirámide Salou we want you to enjoy your stay with complete peace of mind — including at mealtimes. 

We provide an allergy & intolerance guide, explaining how we prepare meals safely and the measures we take to protect guests with dietary needs. 

We’ve created a food preferences form where you can tell us about your allergies or intolerances. This allows our team to prepare in advance and ensure every dish you enjoy is both safe and delicious.